We are open Monday to Friday between 9.00am – 5.00pm. Isle Listen is not a crisis service and only offers planned interventions. Should you or someone you know be in need of immediate support outside of our office hours you should contact Manx Care’s 24 hour Crisis Response and Home Treatment Team on 01624 642860 or the Emergency Services on 999.

Isle Listen Brand Guidelines

These brand guidelines are designed to help understand the Isle Listen brand, and provide guidance on how to design, create, and write for both external and internal audiences.

Everything we produce as an organisation should be accurate, clear, concise, consistent, and engaging.

We have many tools for conveying our character, story, and brand: it’s in how we look, which means logos, colours, images, icons, fonts, animations, and layouts; it’s in how we sound, which means tone of voice, both written and spoken; it’s in how we feel, which means the user experiences we create and the materials we print; and it’s in how we behave, which means shared principles and vision.

In all this, the key is consistency. The purpose of this document is to be clear about our brand, so we can be consistent in the way we look, sound, feel, and behave. In return for being disciplined with how we use these tools, our brand will help us build relationships with people, both close to us and far removed, that will create and maintain long term commercial value for the organisation.

These guidelines should be applied to all sales and marketing collateral, be it newsletters, promotional materials, emails, websites, or presentations, and anything else you produce as a representative of Isle Listen.

They help to explain our brand values and why they matter.