Case Study – Mark
Mark has been experiencing some issues at home which has resulted in him becoming openly frustrated at work recently and an increasing in the number of errors in his day-to-day work.
His Line Manager has noticed that Mark is not his usual cheery outgoing self and that the situation has been steadily getting worse as he has started to become quite ‘short’ and ‘snappy’ with people in conversations. Mark’s Line Manager arranges to have a ‘catch-up’ with Mark to see if everything is ok.
Mark opens up about the issues at work and home and his Line Manager suggests it would be beneficial for him to speak to someone confidentially to air his frustrations and make sense of them.
Mark agrees this would help him and completes the Isle Listen referral form, answering some simple questions about himself and the issues he is facing at home and work, and gains an appointment to talk to an Isle Listen practitioner within 14 days.
After attending two sessions, Mark’s Line Manager has already noticed that he hasn’t ‘snapped’ at any of his colleagues during conversations and has seemed more like his usual self, as the Isle Listen pracitioner has suggested ways that Mark can deal with his work and home situation in a rational way.
Isle Listen suggests that he may only need one further session, and the Isle Listen therapeutic team are there for him should he needs them.