We are open Monday to Friday between 9.00am – 5.00pm. Isle Listen is not a crisis service and only offers planned interventions. Should you or someone you know be in need of immediate support outside of our office hours you should contact Manx Care’s 24 hour Crisis Response and Home Treatment Team on 01624 642860 or the Emergency Services on 999.

Our psychological therapies

Therapy provides a supportive, non-judgemental environment where you might feel more able to talk openly about your experiences.

How we can help

We know that life isn’t always easy, and it can feel especially difficult if your mood and behaviour seems different and you, or those around you, are not sure why and are unsure how to help.

We help and support young people up to the age of 25 with a range of mild emotional mental health difficulties such as a recent life change, friendship issues, bullying, academic pressures, conflicts at home, with family or something else that might be impacting on their day-to-day life.

We are not able to support issues such as:

  • Eating Disorders
  • Psychotic illness or symptoms
  • Neurodevelopmental conditions as the primary concern
  • Addiction or substance misuse
  • Significant risk-taking behaviours
  • Feeling suicidal
  • Current moderate to severe mental health diagnosis

If you are unsure if we can help, please give us a call on (01624) 679118 and speak to one of our team.

Make a referral
Why what we do is important

Our charity provides its early intervention and prevention support free of charge, and we aim to catch and manage these emotional difficulties at an early stage, thus avoiding the unnecessary escalation of the issue and enabling you to cope with the stresses and setbacks that you will face throughout life.

What are psychological therapies?

Psychological therapies are sometimes referred to as ‘talking therapies’ and we offer a range of different types of therapy. They involve exploring psychological difficulties that are getting in the way of how we would like to feel.

This involves talking to a trained person (a psychotherapist or counsellor) on your own, to talk about your worries or concerns, and generally, the person you meet with will help make sense of your concerns or worries and together find a way through. 

Psychological therapy is collaborative relationship, which means you have a choice in whether you feel you want it or need it.

Since 1983, our charity has provided psychological support to people and their families on the Isle of Man, and if we can help you, we can let you know how to refer into our service.

There will be occasions when we are unable to help, and we will always try and signpost you to somewhere that is better suited to help you.

What’s the different between a therapist and counsellor?

The amount of technical information regarding the distinction between a therapist and a counsellor can be confusing, however often, the technical distinctions are almost irrelevant as it is the relationship between a client and the therapist/counsellor which makes the most difference.


Frequently involves working with a mental health counsellor on a specific issue for a limited amount of time. For example, counselling can help you if you have difficulty managing stress and want guidance on techniques to manage feelings of stress, or if you’ve been struggling with low mood and feel that you would like some help getting back to your usual self.


Therapy can include counselling on specific issues and is generally more long-term and focuses on you as an individual — how you see yourself and your worldview, your thoughts, feelings and your behaviours, as well as the underlying patterns of why you do the things you do. For example, if you are suffering from depression, you and your therapist can explore how depression is impacting your life and how to develop coping strategies so that you can feel better.

We have a range of therapists and counsellors trained in different types of therapy also known as ‘modalities’.  These include person centred, CBT, integrative approaches, interpersonal therapy, as well as creative therapies such as art therapy.

The different types of therapies explained

As the name of this approach implies, it focuses on the client. Rooted in the idea that the client must be able to freely express themselves without judgement, the therapist’s job is to provide the safe environment to facilitate that. The therapist will use techniques such as reflection, accurate empathy, congruence and unconditional positive regard to enable the client to feel comfortable opening up. The Person-Centred approach believes that the client is the expert in their own life and that given the correct environment, they will be able to self-actualise and grow into their authentic self.

Art therapy is a form of psychotherapy that uses visual and tactile media as a means of self-expression and communication.

When our lives are affected by adversity, it can have an impact on our wellbeing – but this experience can often be complex and difficult to put into words. Because of this, art therapists are often able to work with people who have not been able to access talking therapies. Art therapy participants use art to express their experiences, to find the means to articulate how they have been affected, and to find new and creative ways to support their wellbeing, and any social, emotional and mental health needs.

Many children and young people in particular find it easier to express their emotions through artistic forms than through words. A qualified art therapist can use the young person’s art to better understand their emotional responses and thoughts and can guide them to use creativity to deal with emotional issues.

A popular psychotherapy which is effective in treating both mental health and substance abuse issues. This approach focuses on how events, thoughts, feelings and behaviours are interconnected and can affect each other. A therapist using CBT will help the individual to identify negative or irrational thoughts, examine how true these thoughts are and then work with the client to modify these thoughts to more positive or realistic ones.It often involves “homework” between sessions where, for example, the therapist may ask you to keep track of some of your thoughts/feelings/behaviours so that they may be discussed at the next session.

An integrative counsellor aims to build a trusting and non-judgmental relationship that helps you develop self-awareness. When you understand the causes of your concerns or triggers for your behaviour, you can confidently set goals and develop new behaviours to improve your satisfaction with life.

Clinical professionalism

Our therapists and counsellors are qualified and registered with recognised industry professional bodies such as the British Association for Counselling and Psychotherapy (BACP), the UK Council for Psychotherapy (UKCP), the National Counselling Society (NCS), and the Health and Care Professions Council (HCPC). As well as being qualified, our therapists and counsellors are also working towards accreditation with their current registration body. 

As an organisation, we follow and frequently surpass National Institute for Health and Care Excellence (NICE) guidelines around supervision for our therapists, counsellors and listeners. Weekly supervision is with a senior member of our clinical team.

We also have some members of our therapeutic team who are completing their therapy training, and you will be informed of this before your first session. Where we are able to provide support to someone who is over 25, we typically match these clients with our trainee therapists to enable them to build their clinical hours and in order for us to extend our service. 

Using our service and what to expect

We understand that some people may feel nervous when seeking therapy and we have worked extremely hard to make sure that any visit to our therapy suites will be a positive experience that you will be happy to engage with.

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